Visual Guard Class Library Documentation
Visual Guard API Reference
Novalys.VisualGuard.Security.CRM.Sdk
Incident Class
Incident Properties
AccountId Property
ActivitiesComplete Property
ActualServiceUnits Property
BilledServiceUnits Property
BlockedProfile Property
business_unit_incidents Property
CaseOriginCode Property
CaseTypeCode Property
CheckEmail Property
contact_as_primary_contact Property
contact_as_responsible_contact Property
ContactId Property
contract_cases Property
contract_detail_cases Property
ContractDetailId Property
ContractId Property
ContractServiceLevelCode Property
CreatedBy Property
CreatedOn Property
CreatedOnBehalfBy Property
CustomerContacted Property
CustomerId Property
CustomerSatisfactionCode Property
Description Property
entitlement_cases Property
EntitlementId Property
EntityImage Property
EntityImage_Timestamp Property
EntityImage_URL Property
EntityImageId Property
EscalatedOn Property
ExchangeRate Property
ExistingCase Property
FirstResponseSent Property
FirstResponseSLAStatus Property
FollowupBy Property
FollowUpTaskCreated Property
Id Property
ImportSequenceNumber Property
incident_activity_parties Property
Incident_ActivityPointers Property
Incident_Annotation Property
Incident_Appointments Property
Incident_AsyncOperations Property
Incident_BulkDeleteFailures Property
incident_connections1 Property
incident_connections2 Property
incident_customer_accounts Property
incident_customer_contacts Property
Incident_DuplicateBaseRecord Property
Incident_DuplicateMatchingRecord Property
Incident_Emails Property
Incident_Faxes Property
Incident_IncidentResolutions Property
Incident_Letters Property
Incident_Phonecalls Property
incident_PostFollows Property
incident_principalobjectattributeaccess Property
Incident_ProcessSessions Property
Incident_QueueItem Property
Incident_RecurringAppointmentMasters Property
Incident_ServiceAppointments Property
Incident_SocialActivities Property
Incident_Tasks Property
IncidentId Property
IncidentStageCode Property
InfluenceScore Property
IsDecrementing Property
IsEscalated Property
kbarticle_incidents Property
KbArticleId Property
lk_incidentbase_createdby Property
lk_incidentbase_createdonbehalfby Property
lk_incidentbase_modifiedby Property
lk_incidentbase_modifiedonbehalfby Property
MasterId Property
Merged Property
MessageTypeCode Property
ModifiedBy Property
ModifiedOn Property
ModifiedOnBehalfBy Property
NumberOfChildIncidents Property
OriginatingCase_Lead Property
OverriddenCreatedOn Property
OwnerId Property
OwningBusinessUnit Property
OwningTeam Property
OwningUser Property
ParentCaseId Property
PrimaryContactId Property
PriorityCode Property
ProcessId Property
processstage_incident Property
product_incidents Property
ProductId Property
ProductSerialNumber Property
Referencedincident_existingcase Property
Referencedincident_master_incident Property
Referencedincident_parent_incident Property
Referencingincident_existingcase Property
Referencingincident_master_incident Property
Referencingincident_parent_incident Property
ResolveBy Property
ResolveBySLAStatus Property
ResponseBy Property
ResponsibleContactId Property
RouteCase Property
SentimentValue Property
ServiceStage Property
SeverityCode Property
sla_cases Property
SLAInvokedId Property
socialprofile_cases Property
SocialProfileId Property
StageId Property
StateCode Property
StatusCode Property
subject_incidents Property
SubjectId Property
system_user_incidents Property
team_incidents Property
TicketNumber Property
TimeZoneRuleVersionNumber Property
Title Property
TransactionCurrency_Incident Property
TransactionCurrencyId Property
userentityinstancedata_incident Property
UTCConversionTimeZoneCode Property
VersionNumber Property
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IncidentSubjectId Property

Choose the subject for the case, such as catalog request or product complaint, so customer service managers can identify frequent requests or problem areas. Administrators can configure subjects under Business Management in the Settings area.

Namespace:  Novalys.VisualGuard.Security.CRM.Sdk
Assembly:  Novalys.VisualGuard.Security.CRM (in Novalys.VisualGuard.Security.CRM.dll) Version: 2019.0.101.19 (2019.0.0101.19)
Syntax
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public EntityReference SubjectId { get; set; }

Property Value

Type: EntityReference
See Also