Click or drag to resize

IncidentResolution Class
Special type of activity that includes description of the resolution, billing status, and the duration of the case.
Inheritance Hierarchy
SystemObject
  Entity
    Novalys.VisualGuard.Security.CRM.SdkIncidentResolution

Namespace:  Novalys.VisualGuard.Security.CRM.Sdk
Assembly:  Novalys.VisualGuard.Security.CRM (in Novalys.VisualGuard.Security.CRM.dll) Version: 2019.0.101.19 (2019.0.0101.19)
Syntax
Copy
public class IncidentResolution : Entity, 
	INotifyPropertyChanging, INotifyPropertyChanged

The IncidentResolution type exposes the following members.

Constructors
  NameDescription
Public methodIncidentResolution
Default Constructor.
Top
Properties
  NameDescription
Public propertyactivity_pointer_incident_resolution
N:1 activity_pointer_incident_resolution
Public propertyActivityId
Unique identifier of the case resolution activity.
Public propertyActivityTypeCode
Type of activity.
Public propertyActualDurationMinutes
Actual duration of the case resolution activity in minutes.
Public propertyActualEnd
Actual end time of the case resolution activity.
Public propertyActualStart
Actual start time of the case resolution activity.
Public propertyAttributes (Inherited from Entity.)
Public propertybusiness_unit_incident_resolution_activities
N:1 business_unit_incident_resolution_activities
Public propertyCategory
Category for the case resolution activity.
Public propertyCreatedBy
Unique identifier of the user who created the case resolution activity.
Public propertyCreatedOn
Date and time when the case resolution activity was created.
Public propertyCreatedOnBehalfBy
Unique identifier of the delegate user who created the incidentresolution.
Public propertyDescription
Type additional information that describes the case resolution.
Public propertyEntityState (Inherited from Entity.)
Public propertyExtensionData (Inherited from Entity.)
Public propertyFormattedValues (Inherited from Entity.)
Public propertyId (Overrides Entity.Id.)
Public propertyImportSequenceNumber
Unique identifier of the data import or data migration that created this record.
Public propertyIncident_IncidentResolutions
N:1 Incident_IncidentResolutions
Public propertyIncidentId
Unique identifier of the case.
Public propertyincidentresolution_activity_parties
1:N incidentresolution_activity_parties
Public propertyIncidentResolution_Annotation
1:N IncidentResolution_Annotation
Public propertyIncidentResolution_AsyncOperations
1:N IncidentResolution_AsyncOperations
Public propertyIncidentResolution_BulkDeleteFailures
1:N IncidentResolution_BulkDeleteFailures
Public propertyIsBilled
Information about whether the case resolution activity was billed as part of resolving a case.
Public propertyIsRegularActivity
Information regarding whether the activity is a regular activity type or event type.
Public propertyIsWorkflowCreated
Information that specifies if the case resolution activity was created from a workflow rule.
Public propertyItem (Inherited from Entity.)
Public propertylk_incidentresolution_createdby
N:1 lk_incidentresolution_createdby
Public propertylk_incidentresolution_createdonbehalfby
N:1 lk_incidentresolution_createdonbehalfby
Public propertylk_incidentresolution_modifiedby
N:1 lk_incidentresolution_modifiedby
Public propertylk_incidentresolution_modifiedonbehalfby
N:1 lk_incidentresolution_modifiedonbehalfby
Public propertyLogicalName (Inherited from Entity.)
Public propertyModifiedBy
Unique identifier of the user who last modified the case resolution activity.
Public propertyModifiedOn
Date and time when the case resolution activity was last modified.
Public propertyModifiedOnBehalfBy
Unique identifier of the delegate user who last modified the incidentresolution.
Public propertyOverriddenCreatedOn
Date and time that the record was migrated.
Public propertyOwnerId
Unique identifier of the user or team who owns the case resolution activity.
Public propertyOwningBusinessUnit
Unique identifier of the business unit that owns the case resolution activity.
Public propertyOwningTeam
Unique identifier of the team who owns the case resolution.
Public propertyOwningUser
Unique identifier of the user who owns the case resolution.
Public propertyRelatedEntities (Inherited from Entity.)
Public propertyScheduledDurationMinutes
Scheduled duration of the case resolution activity, specified in minutes.
Public propertyScheduledEnd
Scheduled end time of the case resolution activity.
Public propertyScheduledStart
Scheduled start time of the case resolution activity.
Public propertyservice_incidentresolutions
N:1 service_incidentresolutions
Public propertyServiceId
Unique identifier of the service with which the case resolution activity is associated.
Public propertyStateCode
Shows whether the case resolution is open, completed, or canceled. By default, all case resolutions are completed and the status value can't be changed.
Public propertyStatusCode
Reason for the status of the case resolution activity.
Public propertySubcategory
Subcategory of the case resolution activity.
Public propertySubject
Subject associated with the case resolution activity.
Public propertyteam_incidentresolution
N:1 team_incidentresolution
Public propertyTimeSpent
Time spent on the case resolution activity.
Public propertyTimeZoneRuleVersionNumber
For internal use only.
Public propertyuser_incidentresolution
N:1 user_incidentresolution
Public propertyuserentityinstancedata_incidentresolution
1:N userentityinstancedata_incidentresolution
Public propertyUTCConversionTimeZoneCode
Time zone code that was in use when the record was created.
Public propertyVersionNumber
Version number of the case.
Top
Methods
  NameDescription
Public methodContains (Inherited from Entity.)
Public methodEquals
Determines whether the specified object is equal to the current object.
(Inherited from Object.)
Protected methodFinalize
Allows an object to try to free resources and perform other cleanup operations before it is reclaimed by garbage collection.
(Inherited from Object.)
Public methodGetAttributeValue``1 (Inherited from Entity.)
Protected methodGetFormattedAttributeValue (Inherited from Entity.)
Public methodGetHashCode
Serves as the default hash function.
(Inherited from Object.)
Protected methodGetRelatedEntities``1 (Inherited from Entity.)
Protected methodGetRelatedEntity``1 (Inherited from Entity.)
Public methodGetType
Gets the Type of the current instance.
(Inherited from Object.)
Protected methodMemberwiseClone
Creates a shallow copy of the current Object.
(Inherited from Object.)
Protected methodSetAttributeValue (Inherited from Entity.)
Protected methodSetRelatedEntities``1 (Inherited from Entity.)
Protected methodSetRelatedEntity``1 (Inherited from Entity.)
Public methodToEntity``1 (Inherited from Entity.)
Public methodToEntityReference (Inherited from Entity.)
Public methodToString
Returns a string that represents the current object.
(Inherited from Object.)
Top
Events
Fields
See Also