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EntitlementTemplate Class
Contains predefined customer support terms that can be used to created entitlements for customers.
Inheritance Hierarchy
SystemObject
  Entity
    Novalys.VisualGuard.Security.CRM.SdkEntitlementTemplate

Namespace:  Novalys.VisualGuard.Security.CRM.Sdk
Assembly:  Novalys.VisualGuard.Security.CRM (in Novalys.VisualGuard.Security.CRM.dll) Version: 2019.0.101.19 (2019.0.0101.19)
Syntax
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public class EntitlementTemplate : Entity, 
	INotifyPropertyChanging, INotifyPropertyChanged

The EntitlementTemplate type exposes the following members.

Constructors
  NameDescription
Public methodEntitlementTemplate
Default Constructor.
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Properties
  NameDescription
Public propertyAllocationTypeCode
Select whether the entitlement allocation is based on number of cases or number of hours.
Public propertyAttributes (Inherited from Entity.)
Public propertyCreatedBy
Unique identifier of the user who created the record.
Public propertyCreatedOn
Date and time when the entitlement was created.
Public propertyCreatedOnBehalfBy
Unique identifier of the delegate user who created the record.
Public propertyDecreaseRemainingOn
Information about whether to decrease the remaining terms when the case is created or when it is resolved
Public propertyDescription
Type additional information to describe the account, such as an excerpt from the company's website.
Public propertyEndDate
Enter the date and time when the entitlement ends.
Public propertyentitlementtemplate_ActivityPointers
1:N entitlementtemplate_ActivityPointers
Public propertyentitlementtemplate_Annotations
1:N entitlementtemplate_Annotations
Public propertyentitlementtemplate_Appointments
1:N entitlementtemplate_Appointments
Public propertyentitlementtemplate_AsyncOperations
1:N entitlementtemplate_AsyncOperations
Public propertyentitlementtemplate_BulkDeleteFailures
1:N entitlementtemplate_BulkDeleteFailures
Public propertyentitlementtemplate_DuplicateBaseRecord
1:N entitlementtemplate_DuplicateBaseRecord
Public propertyentitlementtemplate_DuplicateMatchingRecord
1:N entitlementtemplate_DuplicateMatchingRecord
Public propertyentitlementtemplate_Emails
1:N entitlementtemplate_Emails
Public propertyentitlementtemplate_entitlementchannel_entitlementtemplateid
1:N entitlementtemplate_entitlementchannel_entitlementtemplateid
Public propertyentitlementtemplate_Faxes
1:N entitlementtemplate_Faxes
Public propertyentitlementtemplate_Letters
1:N entitlementtemplate_Letters
Public propertyentitlementtemplate_organization
N:1 entitlementtemplate_organization
Public propertyentitlementtemplate_PhoneCalls
1:N entitlementtemplate_PhoneCalls
Public propertyentitlementtemplate_PrincipalObjectAttributeAccesses
1:N entitlementtemplate_PrincipalObjectAttributeAccesses
Public propertyentitlementtemplate_ProcessSession
1:N entitlementtemplate_ProcessSession
Public propertyentitlementtemplate_RecurringAppointmentMasters
1:N entitlementtemplate_RecurringAppointmentMasters
Public propertyentitlementtemplate_ServiceAppointments
1:N entitlementtemplate_ServiceAppointments
Public propertyentitlementtemplate_SocialActivities
1:N entitlementtemplate_SocialActivities
Public propertyentitlementtemplate_Tasks
1:N entitlementtemplate_Tasks
Public propertyentitlementtemplate_UserEntityInstanceDatas
1:N entitlementtemplate_UserEntityInstanceDatas
Public propertyEntitlementTemplateId
Unique identifier for entity instances
Public propertyentitlementtemplateid_RelationShip
1:N entitlementtemplateid_RelationShip
Public propertyEntityState (Inherited from Entity.)
Public propertyExchangeRate
Exchange rate for the currency associated with the contact with respect to the base currency.
Public propertyExtensionData (Inherited from Entity.)
Public propertyFormattedValues (Inherited from Entity.)
Public propertyId (Overrides Entity.Id.)
Public propertyImportSequenceNumber
Unique identifier of the data import or data migration that created this record.
Public propertyItem (Inherited from Entity.)
Public propertyKbAccessLevel
Select the access someone will have to the knowledge base on the portal.
Public propertylk_entitlementtemplate_createdby
N:1 lk_entitlementtemplate_createdby
Public propertylk_entitlementtemplate_createdonbehalfby
N:1 lk_entitlementtemplate_createdonbehalfby
Public propertylk_entitlementtemplate_modifiedby
N:1 lk_entitlementtemplate_modifiedby
Public propertylk_entitlementtemplate_modifiedonbehalfby
N:1 lk_entitlementtemplate_modifiedonbehalfby
Public propertyLogicalName (Inherited from Entity.)
Public propertyModifiedBy
Unique identifier of the user who modified the record.
Public propertyModifiedOn
Date and time when the record was modified.
Public propertyModifiedOnBehalfBy
Unique identifier of the delegate user who modified the record.
Public propertyName
Type a descriptive name for the entitlement template.
Public propertyOrganizationId
Unique identifier of the organization associated with the entitlement template.
Public propertyOverriddenCreatedOn
Date and time that the record was migrated.
Public propertyproduct_entitlementtemplate_association
N:N product_entitlementtemplate_association
Public propertyRelatedEntities (Inherited from Entity.)
Public propertyRestrictCaseCreation
Tells whether case creation is restricted based on entitlement terms.
Public propertysla_entitlementtemplate
N:1 sla_entitlementtemplate
Public propertySLAId
Choose the service level agreement (SLA) associated with the entitlement.
Public propertyStartDate
Enter the date and time when the entitlement begins.
Public propertyTimeZoneRuleVersionNumber
For internal use only.
Public propertyTotalTerms
Type the total number of entitlement terms.
Public propertyTransactionCurrency_entitlementtemplate
N:1 TransactionCurrency_entitlementtemplate
Public propertyTransactionCurrencyId
Unique identifier of the currency associated with the contact.
Public propertyUTCConversionTimeZoneCode
Time zone code that was in use when the record was created.
Public propertyVersionNumber
Version number of the entitlement template item.
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Methods
  NameDescription
Public methodContains (Inherited from Entity.)
Public methodEquals
Determines whether the specified object is equal to the current object.
(Inherited from Object.)
Protected methodFinalize
Allows an object to try to free resources and perform other cleanup operations before it is reclaimed by garbage collection.
(Inherited from Object.)
Public methodGetAttributeValue``1 (Inherited from Entity.)
Protected methodGetFormattedAttributeValue (Inherited from Entity.)
Public methodGetHashCode
Serves as the default hash function.
(Inherited from Object.)
Protected methodGetRelatedEntities``1 (Inherited from Entity.)
Protected methodGetRelatedEntity``1 (Inherited from Entity.)
Public methodGetType
Gets the Type of the current instance.
(Inherited from Object.)
Protected methodMemberwiseClone
Creates a shallow copy of the current Object.
(Inherited from Object.)
Protected methodSetAttributeValue (Inherited from Entity.)
Protected methodSetRelatedEntities``1 (Inherited from Entity.)
Protected methodSetRelatedEntity``1 (Inherited from Entity.)
Public methodToEntity``1 (Inherited from Entity.)
Public methodToEntityReference (Inherited from Entity.)
Public methodToString
Returns a string that represents the current object.
(Inherited from Object.)
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Events
Fields
See Also