Entitlement Class |
Defines the amount and type of support a customer should receive.
Inheritance HierarchyNamespace: Novalys.VisualGuard.Security.CRM.Sdk
Assembly: Novalys.VisualGuard.Security.CRM (in Novalys.VisualGuard.Security.CRM.dll) Version: 2019.0.101.19 (2019.0.0101.19)
SyntaxThe Entitlement type exposes the following members.
Constructors| Name | Description | |
|---|---|---|
 | Entitlement |
Default Constructor.
|
Properties| Name | Description | |
|---|---|---|
 | account_entitlement_Account |
N:1 account_entitlement_Account
|
| account_entitlement_Customer |
N:1 account_entitlement_Customer
|
| AccountId |
Unique identifier for Account associated with Entitlement.
|
| AllocationTypeCode |
Select the type of entitlement terms.
|
| Attributes | (Inherited from Entity.) |
| business_unit_entitlement |
N:1 business_unit_entitlement
|
| contact_entitlement_ContactId |
N:1 contact_entitlement_ContactId
|
| contact_entitlement_Customer |
N:1 contact_entitlement_Customer
|
| ContactId |
Unique identifier for Contact associated with Entitlement.
|
| CreatedBy |
Unique identifier of the user who created the record.
|
| CreatedOn |
Date and time when the entitlement was created.
|
| CreatedOnBehalfBy |
Unique identifier of the delegate user who created the entitlement.
|
| CustomerId |
Choose a contact or account for which this entitlement has been defined.
|
| DecreaseRemainingOn |
Select whether to decrease the remaining terms when the case is created or when it is resolved.
|
| Description |
Type additional information to describe the Entitlement
|
| EndDate |
Enter the date when the entitlement ends.
|
| entitlement_ActivityPointers |
1:N entitlement_ActivityPointers
|
| entitlement_Annotations |
1:N entitlement_Annotations
|
| entitlement_Appointments |
1:N entitlement_Appointments
|
| entitlement_AsyncOperations |
1:N entitlement_AsyncOperations
|
| entitlement_BulkDeleteFailures |
1:N entitlement_BulkDeleteFailures
|
| entitlement_cases |
1:N entitlement_cases
|
| entitlement_connections1 |
1:N entitlement_connections1
|
| entitlement_connections2 |
1:N entitlement_connections2
|
| entitlement_DuplicateBaseRecord |
1:N entitlement_DuplicateBaseRecord
|
| entitlement_DuplicateMatchingRecord |
1:N entitlement_DuplicateMatchingRecord
|
| entitlement_Emails |
1:N entitlement_Emails
|
| entitlement_entitlementchannel_EntitlementId |
1:N entitlement_entitlementchannel_EntitlementId
|
| entitlement_Faxes |
1:N entitlement_Faxes
|
| entitlement_Letters |
1:N entitlement_Letters
|
| entitlement_PhoneCalls |
1:N entitlement_PhoneCalls
|
| entitlement_PrincipalObjectAttributeAccesses |
1:N entitlement_PrincipalObjectAttributeAccesses
|
| entitlement_ProcessSession |
1:N entitlement_ProcessSession
|
| entitlement_RecurringAppointmentMasters |
1:N entitlement_RecurringAppointmentMasters
|
| entitlement_ServiceAppointments |
1:N entitlement_ServiceAppointments
|
| entitlement_SocialActivities |
1:N entitlement_SocialActivities
|
| entitlement_Tasks |
1:N entitlement_Tasks
|
| entitlement_UserEntityInstanceDatas |
1:N entitlement_UserEntityInstanceDatas
|
| entitlementcontacts_association |
N:N entitlementcontacts_association
|
| EntitlementId |
Unique identifier for entity instances
|
| EntitlementTemplateId |
Unique identifier for Entitlement Template associated with Entitlement.
|
| entitlementtemplateid_RelationShip |
N:1 entitlementtemplateid_RelationShip
|
| EntityState | (Inherited from Entity.) |
| ExchangeRate |
Exchange rate for the currency associated with the contact with respect to the base currency.
|
| ExtensionData | (Inherited from Entity.) |
| FormattedValues | (Inherited from Entity.) |
| Id | (Overrides Entity.Id.) |
| ImportSequenceNumber |
Unique identifier of the data import or data migration that created this record.
|
| Item | (Inherited from Entity.) |
| KbAccessLevel |
Select the access someone will have to the knowledge base on the portal.
|
| lk_entitlement_createdby |
N:1 lk_entitlement_createdby
|
| lk_entitlement_createdonbehalfby |
N:1 lk_entitlement_createdonbehalfby
|
| lk_entitlement_modifiedby |
N:1 lk_entitlement_modifiedby
|
| lk_entitlement_modifiedonbehalfby |
N:1 lk_entitlement_modifiedonbehalfby
|
| LogicalName | (Inherited from Entity.) |
| ModifiedBy |
Unique identifier of the user who modified the record.
|
| ModifiedOn |
Date and time when the record was modified.
|
| ModifiedOnBehalfBy |
Unique identifier of the delegate user who modified the record.
|
| Name |
Type a meaningful name for the entitlement.
|
| OverriddenCreatedOn |
Date and time that the record was migrated.
|
| OwnerId |
Enter the user or team who owns the entitlement. This field is updated every time the item is assigned to a different user.
|
| OwningBusinessUnit |
Unique identifier for the business unit that owns the record
|
| OwningTeam |
Unique identifier for the team that owns the record.
|
| OwningUser |
Unique identifier for the user that owns the record.
|
| ProcessId |
Unique identifier of the Process.
|
| product_entitlement_association |
N:N product_entitlement_association
|
| RelatedEntities | (Inherited from Entity.) |
| RemainingTerms |
Type the total number of entitlement terms that are left.
|
| RestrictCaseCreation |
Tells whether case creation is restricted based on entitlement terms.
|
| sla_entitlement |
N:1 sla_entitlement
|
| SLAId |
Choose the service level agreement (SLA) associated with the entitlement.
|
| StageId |
Unique identifier of the Stage.
|
| StartDate |
Enter the date when the entitlement begins.
|
| StateCode |
For internal use only.
|
| StatusCode |
Select the reason code that explains the status of the entitlement.
|
| team_entitlement |
N:1 team_entitlement
|
| TimeZoneRuleVersionNumber |
For internal use only.
|
| TotalTerms |
Type the total number of entitlement terms.
|
| TransactionCurrency_Entitlement |
N:1 TransactionCurrency_Entitlement
|
| TransactionCurrencyId |
Unique identifier of the currency associated with the contact.
|
| user_entitlement |
N:1 user_entitlement
|
| UTCConversionTimeZoneCode |
Time zone code that was in use when the record was created.
|
| VersionNumber |
Version number of the entitlement item.
|
Methods| Name | Description | |
|---|---|---|
| Contains | (Inherited from Entity.) |
| Equals | Determines whether the specified object is equal to the current object. (Inherited from Object.) |
 | Finalize | Allows an object to try to free resources and perform other cleanup operations before it is reclaimed by garbage collection. (Inherited from Object.) |
| GetAttributeValue``1 | (Inherited from Entity.) |
| GetFormattedAttributeValue | (Inherited from Entity.) |
| GetHashCode | Serves as the default hash function. (Inherited from Object.) |
| GetRelatedEntities``1 | (Inherited from Entity.) |
| GetRelatedEntity``1 | (Inherited from Entity.) |
| GetType | Gets the Type of the current instance. (Inherited from Object.) |
| MemberwiseClone | Creates a shallow copy of the current Object. (Inherited from Object.) |
| SetAttributeValue | (Inherited from Entity.) |
| SetRelatedEntities``1 | (Inherited from Entity.) |
| SetRelatedEntity``1 | (Inherited from Entity.) |
| ToEntity``1 | (Inherited from Entity.) |
| ToEntityReference | (Inherited from Entity.) |
| ToString | Returns a string that represents the current object. (Inherited from Object.) |
Events| Name | Description | |
|---|---|---|
 | PropertyChanged | |
| PropertyChanging |
Fields| Name | Description | |
|---|---|---|
  | EntityLogicalName | |
| EntityTypeCode |
See Also